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Admissions Representative

PORTLAND, OR

Facility: Universal Health Services

Cedar Hills Hospital - located just 15 minutes from downtown Portland - is an 89-bed, free-standing psychiatric hospital specializing in mental health and substance use care that allows our patients to take the first step to recovery. We provide a wide range of services and programs that offer evidence-based treatment proven to have positive outcomes for our patients. Our inpatient and outpatient services offer supportive and compassionate care through specialty programs that are tailored to meet the needs of our patients.


The role may include tasks related to collections, financial counseling, verification of benefits as well as provide customer service while processing intake calls. Candidate possesses strong attention to detail while completing data entry related to tracking step down admissions, and can demonstrate working independently, working as a member of a team and good judgment when required to follow up calls to patients and/or referents. Additional tasks could also apply as needed related to the day to day operations of the Business Office.



A minimum of one (1) year experience in admission processes and collections procedures.

Working knowledge of managed care interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans health care collections insurance billing.

Working knowledge of computers and business software programs (Excel) preferred.

Successful completion of company-provided Crisis Management and Service Excellence training must occur within 90 days of employment.

May be required to work occasional overtime and flexible hours.

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